It’s articles and conversations like this that where I always feel the need to start with this disclaimer. DISCLAIMER: There are no “silver bullets” in marketing. This means that there…
Websites are NOT “one size fits all.” So many people totally misunderstand what their website is really for, how to leverage a good website, or even what a good website…
In 1990, Howard Schultz had a proposal for a small coffee wholesaler in Seattle called Starbucks. At that time, the average cup of coffee sold for 50 cents and Schultz…
A “Brand” is the sum total of all the experiences people have had with any person, place or thing (products and organizations are things). Yes, people and places have brands…
Believe it or not, I know dozens of people who have put off completing a college degree because they were afraid to take the dreaded public speaking class. I have…
“So the final conclusion would surely be that whereas other civilizations have been brought down by attacks of barbarians from without, ours had the unique distinction of training its own…
You will capture the attention of your customers when you enter the conversation already taking place inside their heads. One of the greatest mistakes companies make is developing products based…
If I gave you a pencil and asked you to sell it, how would you go about it? This is one of the most basic sales questions I ask potential…
A prospect who “finds” you first is more likely to buy from you, than if you find him. Has your medical doctor ever called you on the phone during dinnertime,…
There is an expression that goes something like this: “A confused buyer is not a buyer.” Simply put, stop confusing people. Now more than ever our proposals, offers, and promotions…
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