In recent posts, we’ve been following the turmoil at a local Chicago corporation, GKIC (formerly “Glazer-Kennedy Insider’s Circle”). It’s been a lively discussion, with some thoughtful and constructive comments (mixed…
Some businesses do an exceptional job of paying attention to customer feedback. Many discover that this practice becomes a path to phenomenal success. …but other businesses choose instead to ignore…
In recent posts, we’ve been discussing the troubled company, GKIC (formerly “Glazer-Kennedy Insider’s Circle”). (Catch up on previous posts by clicking on them in the “Recent Posts” list to the…
Last week, we discussed the troubled company GKIC and how its freefall and recent ouster of its CEO relates to Jim Collins’ “Five Stages Of Decline.” More than 20 new…
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