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Help Wanted

Help Wanted

In recent posts, we’ve been following the turmoil at a local Chicago corporation, GKIC (formerly “Glazer-Kennedy Insider’s Circle”). It’s been a lively discussion, with some thoughtful and constructive comments (mixed…

Can You Hear Me Now?

Can You Hear Me Now?

Some businesses do an exceptional job of paying attention to customer feedback. Many discover that this practice becomes a path to phenomenal success. …but other businesses choose instead to ignore…

How To Turn Around A Company

How To Turn Around A Company

In recent posts, we’ve been discussing the troubled company, GKIC (formerly “Glazer-Kennedy Insider’s Circle”). (Catch up on previous posts by clicking on them in the “Recent Posts” list to the…

Four Very Scary Words

Four Very Scary Words

Last week, we discussed the troubled company GKIC and how its freefall and recent ouster of its CEO relates to Jim Collins’ “Five Stages Of Decline.” More than 20 new…

How The Mighty Fall

How The Mighty Fall

This week I was going to start a series teaching how to get big clients for your business. But in light of yesterday’s news, I’m putting off the start of…

When Raving Fans Turn Sour

When Raving Fans Turn Sour

1969 was an amazing year for an impressionable young New York kid (that was me!) who was just starting to become a sports fan, as my hometown Mets, Jets and…

How To Keep Your Ship Afloat

How To Keep Your Ship Afloat

Last week, I had a meeting with the CEO of a corporation based here in Chicago. Her company has been in disarray and decline since she bought it from its…

It’s Over.

It’s Over.

The re-election of President Obama and a pro-big-government Senate assures continued frustration and difficulty for small business owners and anyone who refuses to settle for “being a part of a…

Stormy Weather For Your Business?

Stormy Weather For Your Business?

Hurricane Sandy wreaked record havoc on the east coast, but we felt only minor effects here in Chicagoland. Most Chicago-area businesses weren’t affected at all by this epic disaster. But…

The Advantage Of The Incumbent

The Advantage Of The Incumbent

It’s a well-known fact of politics that the person currently in office has a distinct advantage over his or her challenger. We’re seeing a clear example of that in this…

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